My new Pis don't work, my old ones do!
Problem:
You received a new Raspberry Pi device and it fails to work with your old card.
Probable cause:
There was a revision to the device, causing issues with software previous to the change. This change on the device isn't recognized by the older software, causing one or many of the following:
- Booting problems,
- LED warning flash codes,
- Missing sensors (Sensor HAT)
- Black display (Touch Display)
Solution:
Follow the instructions in the Product Change Notifications below.
NOTE: You likely want to register and subscribe to future PCNs!
Information per device type:
- CM4: https://pip.raspberrypi.com/categories/645-pcn
- Pi 4: https://pip.raspberrypi.com/categories/560-pcn
- Pi 3 B+: https://pip.raspberrypi.com/categories/797-pcn
- Pi 3 A+: https://pip.raspberrypi.com/categories/816-pcn
- Sense HAT: https://pip.raspberrypi.com/categories/884-pcn
- Raspberry Pi Touch Display: https://pip.raspberrypi.com/categories/651-pcn
- Other devices, browse the Product Information Portal
Related useful white paper: